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Quite often, project management is not totally black and white. A project manager can respond in various ways to events and situations as they arise over the course of a project. This means that when you have a personality conflict between two members on your team you have to decide how to handle that with the individuals and you have to decide how to handle that with the team. Do you deal with it head-on or would it be better to come up with a team-building exercise that may help your team to overcome the situation? Decisions like these are yours to make and since the dynamics of teams and each situation is unique you have to decide which one makes the most sense...
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